Returns & Exchanges
At LIRA, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return policy for all unworn items with original tags attached. Our streamlined process ensures that if a style doesn't fit your vision, you can exchange or return it with ease.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Attach the Label
Download and print your pre-paid shipping label from the portal and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Refund
Hand your package to any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.